The specialist AI search agency, with our own AI search monitoring platform.
We track whether ChatGPT, Claude and Gemini can find, access and name your brand at all, diagnose what's missing, broken or simply invisible, then execute the fixes end to end. Built on an AI monitoring tool we developed in-house and configured around your category, your buyers and your competitive set.
Buyers now turn to AI before they ever open a search engine.
AI search covers every way a brand can show up when someone asks ChatGPT, Claude or Gemini a question, from being named at all to being described accurately and recommended with confidence. Most brands have never checked whether they exist in this layer, which means the actual scale of the gap, whether a brand is missing entirely, described inconsistently, or simply never measured, stays invisible.
Your brand doesn't appear in AI search at all.
Ask ChatGPT or Claude a direct question in your category and the brand is nowhere in the answer, not named, not compared, not mentioned as an alternative. For many brands this has never been checked, so the gap has never been visible internally either.
AI describes you differently depending on which tool you ask.
One model might name the brand accurately, another gets the category wrong, and a third leaves it out of the answer altogether. Each draws on a different mix of training data and citations, so consistency across tools is not automatic, it has to be built.
You have no way to measure any of this today.
Most teams can tell you exactly where they rank on Google. Almost none can tell you whether they're named in ChatGPT, how often, or against which competitors, because nothing in their existing toolset tracks it.
Competitors show up in AI recommendations and you don't.
A smaller or newer competitor consistently gets named in AI-generated shortlists, while a more established brand in the same category is absent, because presence in AI search rewards consistent, citable signals rather than size or reputation alone.
The signals that decide whether AI search finds you at all.
Every brand's gap looks different, but three signals come up across almost every AI search engagement we run.
01
Existence in AI-generated answers.
Whether your brand appears at all when a buyer asks a direct question in your category, across any model. This is the baseline signal underneath everything else.
02
Category and positioning clarity.
Whether language models confidently place your brand in the right category. When the signal is weak or contradictory across your own site and external sources, AI tends to leave a brand out of an answer rather than guess.
03
Coverage across multiple AI tools.
Whether your brand shows up consistently across ChatGPT, Claude and Gemini, or only in one of them. A brand that is strong in a single model still has a large, invisible gap in every other tool a buyer might be using.
A monitoring platform built around your category, your buyers and your competitors. We do not offer just a generic template.
We built our own AI search monitoring platform in-house, and we configure it around your product categories, the markets you operate in, the competitors you actually compete with and the questions your buyers actually ask. We are a full-cycle agency, which means we do not hand over a dashboard and walk away, we analyse, we diagnose, we build the roadmap and we execute, either alongside your team or as a fully outsourced function.
Custom prompt library.
Tell us the categories, products and customer segments you want to monitor. Generate prompts automatically and pick the ones that fit, or upload your own, so the dashboard is built around the questions your buyers actually type rather than a default set.
Configurable metrics.
Mention Rate, First Mention Rate, Share of Voice, GEO Score, Crawlability and Citable Block Density, all weighted against the goals that matter to your business. The dashboard is customisable from the ground up.
Adjustable competitor lists.
Nobody knows your real competitive set better than you do. Adjust who you monitor and benchmark against at any time, by segment, by product line or by market, at the cadence that suits your business.
Full setup support from our team.
As a full-cycle AI search agency, we are involved from step zero. We set up the dashboard, tie it to your category, and guide you through prioritising the fixes that will move the needle, with execution that can run alongside your team, ours, or a blend of both.
Execute with your team or with our support, depending on your internal capabilities.
Who we work with:
Financial institutions, B2B SaaS, machinery and manufacturing, automotive, professional services, e-commerce and retail, fintech, healthcare, education, travel and hospitality, HRtech & recruiting, local and consumer brands looking to be present in AI-generated recommendations. Our work is configured to each client's category, competitors and audience, and is never templated.
In marketing since 2009. In AI search since it became a category.
Our team has worked with international brands across SaaS, e-commerce, fintech and professional services for over fifteen years, originally as ContActive Tech Communications.
Today, that same senior team applies its strategic and technical expertise to answer engine optimisation, generative engine optimisation, and AI search visibility.